Yes, you can include your own custom items or services on your Guest Groceries platform. Whether it’s local products, specialty kits, or add-on services like welcome packages or equipment rentals, we’re happy to help you add them to your store. However, we do not allow items or services that are inappropriate, unsafe, or not aligned with the purpose of the platform. If you're unsure whether something qualifies, our team is always available to provide guidance.

After the introductory offer concludes, the standard fees will be: $79 per month for platform access 3.95% transaction fee on all sales made through your store These fees ensure continued access to the Guest Groceries platform, as well as ongoing support and updates to help grow your business.

Orders are sent directly to you or anyone the store owner chooses. Store owners can include up to three additional site collaborators to assist with website design, managing orders, coupons, and marketing.

That is your decision as a business owner. That said, Wix stores, which your shopping platform is built on, allow you to make changes to an order as long as it has not been partially or fully refunded. These modifications can include adding or removing items, updating prices, changing customer details, applying discounts, and adding custom service charges or tips. It's important to establish a clear timeline for customers to make these changes.

The purpose of showing a price is to provide a basis for calculating a deposit when requesting a percentage of the order upfront. Additionally, having an estimated amount allows for the inclusion of a tip based on a percentage of the order total.

Shopping platforms function as extensions of your website and are accessible via a direct link. Each platform includes customizable store pages, and you—or anyone you authorize—can easily add additional pages as needed. Our team is always available to help you enhance your site, whether you're adding pages, creating custom product categories, or building unique offerings like meal kits. Let me know if you'd like a version tailored specifically to property managers, shoppers, or another audience segment.

No, online stores are not limited to property managers and resorts. Guest Groceries is designed to support a wide range of users, including personal shoppers, STR owners, concierge services, retirement communities, and local entrepreneurs. Whether you're managing multiple properties or offering grocery services in your area, our platform gives you the tools to build and operate your own online grocery store.

Currently, orders placed on your shopping portal are sent to your chosen email. You then direct these orders to other locations as needed.

As the "store manager" of your Guest Groceries website, you won’t have direct access to the master product database. However, you’ll have full control over all other aspects of your site—including order management, coupon creation, rewards programs, and any custom add-ons or features you choose to implement. Our team is always available to assist with product updates or store modifications upon request.

Yes, the alcohol section can be completely removed from your website. If you prefer not to display alcoholic products—whether due to local regulations, delivery restrictions, or personal business preferences—Guest Groceries can hide or delete the category from your storefront. We're happy to assist with these customizations to ensure your store aligns with your brand and complies with any applicable guidelines.

Yes. You can coordinate with local delivery drivers or third-party services like DoorDash and add pickup instructions at designated locations.

Yes. You can create your custom meal kits, add specialty items, or promote local vendors and caterers. We are always here to provide graphics and add items to your store database.

We provide a comprehensive library of Wix platform video guides to help you manage and customize your online store. Topics include: Site setup & layout design Adding and arranging pages Configuring the Wix Stores app Managing product galleries & collections Customizing menus, buttons & banners Connecting domains & setting up hosting SEO settings & site analytics

If you don’t find the right tutorial, contact Wix Support directly from your dashboard’s Help Center or reach out to our team for guidance on which video to watch.